Shipping– Currently Hookah Repack only ships domestically to the United States.
Hookah Repack offers 3 different shipping tiers:
Orders $1 – $39 will be charged by weight– $.40 an Ounce.
Orders $41-$89 will be charged a flat rate fee of $5.00.
Orders $90 and over, shipping is absolutely free.
Packages shipped will use USPS priority mail and can take up to 3 business days depending on where you are located.
This will be automatically added in the checkout portion.
Returns and Exchanges
Hookah Repack strives for complete customer satisfaction and offer a 30 day return window for any UNOPENED products that were ordered in a Repack. Simply contact us and let us know what needs to be returned and we will provide you with the return shipping label to send this product(s) back to us.
In the event that we shipped you the wrong product, we will cover the cost of shipping. However, if you would just like to return or exchange the product, the customer will pay for the return shipping fees.
We will not accept returns on opened products or damaged products. In the event you receive a package that is damaged please contact the carrier provided (USPS) and we will assist with the claim providing any documentation needed.